Privacy Policy

1. Introduction

Nashville Ultimate Rides ("we," "us," or "our") provides luxury group transportation services in Nashville, Tennessee. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your privacy and ensuring your data is handled responsibly.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Full name, phone number, email address, pickup and drop-off locations, group size, event date, and any details you provide in our booking form.
• Payment Information: If a deposit or payment is required, we collect billing details necessary to process your transaction securely.
• Usage Data: Information such as your IP address, browser type, pages visited, and the time spent on our website.

3. How We Use Your Information

We use the information we collect to:

• Process and confirm your ride booking requests.
• Communicate with you about your reservation, including dispatch updates and confirmation texts.
• Provide customer support and respond to inquiries.
• Improve our website, services, and customer experience.
• Send promotional or marketing communications (you may opt out at any time).
• Comply with legal obligations and protect our legitimate business interests.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our business, such as booking platforms, payment processors, and communication tools. These parties are contractually obligated to keep your information confidential and secure. We may also disclose information when required by law or to protect our rights.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember your preferences. You can control cookies through your browser settings, though disabling them may affect website functionality.

7. Your Privacy Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Phone: (615) 235-1048
• Location: Nashville, Tennessee